Posts

Showing posts from July, 2020

Police Arrest? Without warrant? How long can they keep you in initial custody in India? What is the procedure after arrest in India?

Image
*** Read Section 56 & 57 of "THE CODE OF CRIMINAL PROCEDURE, 1973" to understand better. Section 56: Person arrested to be taken before Magistrate or officer in charge of police station A police officer making an arrest without warrant shall, without unnecessary delay and subject to the provisions herein contained as to bail, take or send the person arrested before a Magistrate having jurisdiction in the case, or before the officer in charge of a police station Section 57: Person arrested not to be detained more than twenty-four hours No police officer shall detain in custody a person arrested without warrant for a longer period than under all the circumstances of the case is reasonable, and such period shall not, in the absence of a special order of a Magistrate under section 167, exceed twenty-four hours exclusive of the time necessary for the journey from the place of arrest to the Magistrate's Court. *** There are two types of offences: - Non...

Know this regulation governing the service standards offered by DTH operators like Tata Sky, Dish TV, Airtel TV, Cable operators, etc.

Image
From 1/4/2019, TRAI has implemented following regulation: "Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and  Consumer Protection (Addressable Systems) Regulations, 2017" Not following above regulation by your DTH operator is violation of law. Know this regulation governing the service standards offered by DTH operators like Tata Sky, Dish TV, Airtel TV, Cable operators, etc.  For example:   As per sec 5(1): No distributor of television channels or its linked local cable operator, as the case may be, shall, without receiving a request from a subscriber, make any change in the services subscribed by  that subscriber. Section 19 & 22 talks about timeline for sending invoice and format of it. Section (10), Sec (11) & Sec (17) talks about price protection for channel packages when advance payment has been made. Also many more rules & minimum standards in it to ensure DTH & Cable operator provide quali...

If your Bank does not resolve your Complaint within 30 days, you can approach to RBI's Banking Ombudsman

Image
If your bank does not resolve your complaint within 30 days.  Approach RBI's Banking Ombudsman. You can simply write your complaint  on a 'Plain paper' or  Fill up a 'Form' available online on RBI's website  or  Send an 'Email' to Banking Ombudsman's email address.  - It is a cost free & hassle free way to resolve your banking complaint. - Banking Ombudsman is governed by 'Banking Ombudsman Scheme 2006' of RBI - 'Clause 8' of this scheme (regulation) is very important. It covers various 'Grounds of Complaint' on which a complaint can be made.  - You can select one ground (topic) relevant to your complaint from this list of around 46 Grounds and mention the same in your Complaint letter. - Ombudsman shall try to solve the complainant within 30 days from the date of receipt of the complainant by its Office [as per Clause 12 (1)] - Compensation for any loss suffered ...

Delay in settlement of your #mediclaim by health insurance company? Know your rights.

Image
Delay in settlement of your #mediclaim by health insurance company?   Know your rights. As per Section 16 of "Protection of Policyholders' Interest Regulations, 2017", Every Health Insurance Company is required to initiate & complete the investigation (Process the claim papers) within '30 days'  and  settle the claim (full/partial) within '45 days' from the receipt of last necessary documents from Customer (hospital bills & other reports/certificates).  In case of delay beyond stipulated '45 days' the Insurance Company shall be liable to pay interest at a rate of 2% above the bank rate from the date of receipt of last necessary document to the date of payment of claim. Make sure to mention this in your Complaint letter when you Complaint to grievances cell of your insurance company in case of delay. Insurance Ombudsman: If your Insurance Company does not solve your complaint within 30 days. - You can complaint to 'Insurance ...

Connect on Facebook